Question 1

How long does shipping take?

Accepted Answer

Standard shipping usually takes 7-20 business days. Express shipping, when available, usually takes 6-8 business days. You will receive tracking once your order ships.

Question 2

Do you ship internationally?

Accepted Answer

Yes. We ship to many major markets including the United States, United Kingdom, Canada, Australia, EU countries, Japan, Singapore, and more. Available destinations are shown at checkout.

Question 3

Why does delivery take longer than a big marketplace?

Accepted Answer

MythRealms is a lean launch, so we do not hold deep inventory for every style. Many pieces are prepared after ordering through trusted jewelry suppliers and partner workshops. This keeps the collection focused and avoids over-ordering before demand is proven.

Question 4

What is your return policy?

Accepted Answer

We offer a 30-day return window. Items must be unused and in original packaging. Start a return through the returns page or contact mythrealms@outlook.com.

Question 5

My item arrived damaged. What should I do?

Accepted Answer

Email mythrealms@outlook.com within 48 hours of delivery with your order number and clear photos. We will review it quickly and help with a replacement or refund.

Question 6

Can I change or cancel my order?

Accepted Answer

Orders can usually be modified or cancelled within 4 hours of purchase. Contact us as soon as possible with your order number.

Question 7

What payment methods do you accept?

Accepted Answer

We currently accept PayPal checkout. Funding options shown inside PayPal vary by account and country.

Question 8

How do I use a discount code?

Accepted Answer

Enter your code at checkout in the discount code field and apply it before payment. First-time customers can try MYTH15 for 15% off.

Question 9

What materials are used in each pearl piece?

Accepted Answer

Each product page states the material information currently available for that design. Use the complete gallery as the visual reference for shape, setting, scale, and finish, and contact us before ordering if you need a detail confirmed.

Question 10

Why are some product photos supplier-style images?

Accepted Answer

We are launching lean, so some early product images are supplier-provided while we test demand and replace key styles with in-house creative over time. We keep the product page focused on the actual piece, color family, and styling expectation.

Question 11

How do I choose the right intention?

Accepted Answer

Start with the feeling you want to carry: calm, renewal, boundaries, clarity, soft power, or balance. If you are unsure, take the Guardian Archetype Quiz and use the result as a starting point.

Question 12

Are the guardian archetypes literal product shapes?

Accepted Answer

No. The guardian is a story and styling layer behind the piece. The products themselves are wearable pearl jewelry, not literal animal or mythical creature designs.

Question 13

Does the intention language promise a result?

Accepted Answer

No. Our intention language is a symbolic styling prompt. It does not make medical, therapeutic, spiritual, or guaranteed emotional-outcome claims.

Question 14

How do I care for my jewelry?

Accepted Answer

Remove your piece before swimming, showering, exercising, or sleeping. Avoid perfume, lotion, and hairspray. Store it in a pouch or jewelry box and clean gently with a soft cloth.

Question 15

What size bracelet should I order?

Accepted Answer

Many bracelets are designed to fit most wrists with an elastic or adjustable structure. Check each product page for details, and contact us before ordering if you need help with sizing.

Question 16

Can I stack multiple pearl pieces?

Accepted Answer

Yes. Rings and bracelets can be layered, while necklaces and earrings can be combined with pieces you already own. Compare the product galleries for scale before building a stack.

Question 17

Do you offer gift wrapping?

Accepted Answer

Orders arrive carefully packaged and ready to gift. No price tags are included.

Question 18

Are there physical stores?

Accepted Answer

MythRealms is online-only for now. This lets us keep the launch focused, test demand style by style, and avoid unnecessary retail markup.

Question 19

Do you offer wholesale or bulk orders?

Accepted Answer

For boutique, studio, or event inquiries, email mythrealms@outlook.com with the styles and quantities you are considering.

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